This Privacy Policy explains how betpr collects, uses, stores, and protects the personal data of registered Users and visitors to the betpr Platform. By creating a betpr Account, you acknowledge that you have read and understood this policy.
betpr ("we", "us", "our") operates the online betting and casino platform accessible at betpr.club (the "Platform"). This Privacy Policy applies to all Users of the betpr Platform, including registered account holders and visitors who browse the site without registering. It covers all personal data betpr collects in connection with the operation of the Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general Platform use.
betpr is committed to handling your personal data with care and in accordance with applicable data protection principles. We collect only what we need, use it for specified purposes, and do not sell your data to third-party marketers. Our approach to privacy is designed to give you meaningful control over your information while allowing us to operate the betpr Platform lawfully and safely.
This policy should be read alongside the betpr Terms & Conditions. Where any conflict arises between this Privacy Policy and the Terms & Conditions on a data protection matter, this Privacy Policy shall take precedence.
betpr collects personal data through several channels. The categories of data we collect, and the contexts in which they are collected, are set out below.
When you create a betpr Account, we collect: full legal name, date of birth, email address, Pakistani mobile number, residential address, and account password (stored in hashed form — betpr cannot view your raw password).
To comply with anti-money laundering (AML) obligations, betpr collects copies of government-issued identity documents (such as your Computerised National Identity Card (CNIC) or passport), proof of residential address, and — where required — source of funds documentation. This data is collected and processed through betpr's KYC verification process and is retained for the period required by applicable regulations.
When you deposit or withdraw on betpr, we collect payment method identifiers necessary to process the transaction. For JazzCash and Easypaisa transactions, this includes your registered mobile number. For bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah), this includes your bank account details. betpr does not store full card numbers for Visa or Mastercard transactions — card data is tokenised by the payment processor.
betpr records all transactions, bets, and gaming activity associated with your Account. This includes deposit and withdrawal history, bet records (market, stake, odds, outcome), Casino Game session data, and Account balance history. This data is necessary for Account management, dispute resolution, and regulatory compliance.
When you access betpr, we automatically collect: IP address, device type and operating system, browser type and version, session timestamps, pages visited, and referral source. This data is used for security monitoring, fraud prevention, and Platform analytics.
When you contact betpr support via live chat or email, we retain the content of that communication, including any attachments you provide, for the purpose of resolving your query and maintaining a record of Account-related interactions.
| Data Category | Primary Purpose | Collected At |
|---|---|---|
| Registration details | Account creation and management | Sign-up |
| Identity documents (CNIC/passport) | AML / KYC compliance | Verification request |
| Payment method identifiers | Deposit and withdrawal processing | Transaction initiation |
| Bet and game records | Account history, disputes, compliance | Continuous during use |
| IP address and device data | Security, fraud prevention, analytics | Every Platform access |
| Support communications | Query resolution and record-keeping | When you contact support |
betpr uses personal data for the following purposes:
betpr processes your personal data on the following legal bases:
betpr does not sell, rent, or trade your personal data. betpr shares personal data only in the following limited circumstances:
betpr engages third-party service providers who process personal data on betpr's behalf, including payment processors (JazzCash, Easypaisa, banking partners), identity verification providers, game providers (Pragmatic Play, Evolution Gaming, PG Soft, and others in the betpr lobby), hosting and infrastructure providers, and customer support platform providers. All third-party processors are bound by data processing agreements requiring them to process betpr User data only as instructed and to maintain appropriate security measures.
betpr may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law or a valid legal order. betpr will notify affected Users of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of betpr's business or assets, User personal data may be transferred to the acquiring entity. betpr will notify affected Users prior to any such transfer and will ensure the acquiring entity is bound by privacy obligations consistent with this policy.
betpr may transfer your personal data to countries outside Pakistan for processing by the service providers described in Section 5.1. Where data is transferred internationally, betpr ensures that appropriate safeguards are in place, such as standard contractual clauses or transfers to jurisdictions with recognised data protection frameworks. By registering a betpr Account, you acknowledge and consent to such international transfers as necessary for the provision of betpr's services.
betpr retains personal data for as long as necessary to fulfil the purposes for which it was collected, and as required by applicable law. Specific retention periods include:
When personal data is no longer required, betpr securely deletes or anonymises it in accordance with its internal data retention procedures.
betpr uses cookies and similar tracking technologies on its Platform for the following purposes:
You can control non-essential cookies through your browser's cookie settings. Disabling strictly necessary cookies may impair your ability to use the betpr Platform, including the betpr login function.
As a betpr User, you have the following rights in relation to your personal data. To exercise any of these rights, contact betpr support via live chat or email at [email protected].
betpr will respond to all valid privacy rights requests within 30 calendar days. betpr may request proof of your identity before processing any rights request. Some rights are subject to limitations — for example, betpr cannot erase data that it is legally required to retain for AML compliance purposes.
Please note that exercising certain rights — such as erasure of all Account data — will necessarily result in the closure of your betpr Account, as betpr cannot maintain an Account without the personal data necessary for its operation.
betpr implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. betpr recommends that all Users enable two-factor authentication on their betpr Account and use a strong, unique password.
The betpr Platform is strictly for adults aged 18 years and over. betpr does not knowingly collect personal data from individuals under 18 years of age. If betpr discovers that a betpr Account has been registered by or on behalf of a minor, the Account will be immediately closed, all activity will be voided, and any deposits will be returned to the payment source. If you believe that a minor may have registered a betpr Account, please contact betpr support immediately.
betpr may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the betpr Platform's services. Where a material change is made, betpr will notify registered Users by email or via an in-Platform notification prior to the change taking effect. The most current version of the betpr Privacy Policy will always be available at betpr.club/privacy-policy. Continued use of the betpr Platform following notification of a material change constitutes your acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or betpr's handling of your personal data, please contact betpr using the following channels. Our support team serves Users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all regions of Pakistan, 24 hours a day, 7 days a week.
betpr will acknowledge all privacy-related enquiries within 48 hours and will provide a substantive response within 30 calendar days of receipt.
Six commitments that define betpr's approach to the privacy and security of every User's personal information.
Every betpr session is protected by TLS encryption from your device to betpr's servers. Your login credentials, payment details, and personal data are never transmitted in plain text on the betpr Platform.
betpr does not sell, rent, or share your personal data with third-party advertisers or marketing companies. Your betpr Account information, betting history, and payment data are yours — not a product.
Enable SMS-based 2FA on your betpr Account for an extra layer of login protection. Even if your password is compromised, your betpr Account remains secure behind a one-time code sent to your Pakistani mobile number.
You have the right to request a full copy of the personal data betpr holds about you at any time. Contact betpr support to submit a Subject Access Request — betpr will respond within 30 days.
betpr collects only the personal data necessary to operate your Account, process payments, and meet regulatory obligations. We do not collect data speculatively or beyond what is required for a defined purpose.
betpr does not collect data from or permit access to anyone under 18. Age verification is mandatory before any real-money activity on betpr. Accounts found to be held by minors are closed immediately and deposits returned.
Log in to your betpr Account and explore Pakistan's most complete online betting and casino platform — secure by design, private by default.
18+ Only | Please gamble responsibly | Comply with local laws